Privacy Policy

Last Updated: January 15, 2024

MaxiGlobo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website maxigloboumimv.media and use our culinary services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account on our website
• Place an order for our culinary kits
• Subscribe to our newsletter
• Contact us with inquiries or for customer support
• Participate in surveys or promotional activities

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and general location data
• Browser type and version
• Operating system and platform
• Pages you view and links you click
• Dates and times of access

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your culinary kit orders
• Managing your account and providing customer support
• Sending you marketing communications (with your consent)
• Improving our website and services
• Preventing fraud and ensuring security
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With service providers who assist in our operations (e.g., payment processors, delivery services)
• When required by law or to protect our rights
• In connection with a business transfer, such as a merger or acquisition
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure server infrastructure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typical retention periods include:

• Order information: 7 years for tax and accounting purposes
• Customer account data: Until account deletion is requested
• Marketing data: Until consent is withdrawn

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access and receive a copy of your personal data
• Right to rectify inaccurate or incomplete information
• Right to erasure of your personal data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

International Data Transfers

As a Canadian company, we primarily process and store data within Canada. However, some service providers may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

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